Effective date: May 10, 2025
Vilva.ai ("Vilva," "we," "our," or "us") provides an AI‑powered knowledge‑management platform that helps you capture, organize, and visualize ideas as interconnected graphs. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Service.
By using the Service, you consent to the practices described below. If you do not agree, please do not use the Service.
| Category | Examples | Purpose |
|---|---|---|
| Information you provide | Account data (name, email), profile photo, workspace names, nodes, links, files, chat prompts & responses | To create and maintain your account, provide core features, and personalize your experience |
| Automatically collected | Device identifiers, IP address, browser type, referring URLs, crash logs, usage metrics, cookies, local storage | To operate the Service, ensure security, detect abuse, and improve performance |
| Third‑party sources | OAuth identity providers (e.g., Google, GitHub), payment processors, marketing partners | To authenticate you, process payments, and improve outreach |
Sensitive data – We do not knowingly collect sensitive personal data (e.g., health, biometric, or children's data) unless you voluntarily provide it in content you upload.
We use the information we collect to:
We process personal data based on: contractual necessity, legitimate interests (e.g., security, product improvement), consent (where required, such as for marketing cookies), and legal obligations.
We do not sell your personal information. We disclose information only:
Depending on your location, you may have rights to access, correct, delete, or port your data, object to or restrict processing, and withdraw consent. Submit requests at privacy@vilva.ai. We respond within 30 days.
Vilva uses first‑party and third‑party cookies, local storage, and similar technologies for session management, preferences, analytics, and marketing. You can control cookies through browser settings. Disabling cookies may limit functionality.
We retain personal data for as long as your account is active or as needed to provide the Service. We may retain logs and backups for up to 90 days after deletion for security and disaster‑recovery purposes, unless a longer period is required by law.
We implement industry‑standard administrative, technical, and organizational safeguards, including encryption in transit (TLS 1.2+), encryption at rest, least‑privilege access controls, routine penetration testing, and incident‑response procedures.
We are based in the United States. If you access the Service from outside the U.S., you consent to transferring, storing, and processing your information in the U.S. and other jurisdictions. We rely on Standard Contractual Clauses or equivalent safeguards for cross‑border data transfers where required.
Vilva is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us so we can delete it.
The Service may contain links to third‑party sites, APIs, or AI models not operated by Vilva. We do not control and are not responsible for their privacy practices. Review their policies before providing data.
We may update this Policy from time to time. We will post the revised policy with a new "Last updated" date and, if changes are material, provide prominent notice or obtain consent where required.
Questions or concerns? Email privacy@vilva.ai or write to: Vilva, Inc., 1412, W Chase Ave, 403, Chicago, IL 60626, USA.